Requesting Repeat Prescriptions

Repeat prescriptions are those which you and the doctor have agreed you should take long term.  

  • Using our online portal.  To have access to this service please register for it in person at reception.  You will need to bring photo ID
  • Using the repeat prescription slip on the right hand side of the prescription (remember to tick the items you require) and return it to us
  • In writing (please remember to include your name, address and date of birth)
  • Most local pharmacies will send prescription request forms to the surgery on your behalf.  Please note this process takes longer as it takes them time to deliver the requests to us

For safety reasons

  • we cannot take requests by telephone
  • we cannot take requests by email

Batch Prescribing

If you have regular repeat prescriptions which do not change between your surgery reviews, please do consider requesting a 'batch' of prescriptions.

NHS England have strongly advised us to prescribe only one-month's supply of medication on each prescription, to help reduce waste. 

However if we know you will need to take the medication longer, we can authorise a "batch" of prescriptions, which will allow you to continue to collect them each month from the pharmacy, without needing to request them through us.  When the batch is running out, your pharmacy will prompt you to seek a review with us.

Repeat prescriptions take 2 WORKING days

  • The prescription will be ready for collection 48 hours, i.e. two working days (excluding weekends and bank holidays) after we receive the request
  • If you have submitted your request via a pharmacy you will need to allow an extra working day for your request to be processed in order for the pharmacy to deliver the prescription to us
  • If your repeat prescription falls between Christmas and New Year please make sure you put your request in well before the Christmas period


Run out?

If you have run out, your usual pharmacy can often provide an emergency supply.

If you do need to contact us, call the prescriptions clerk after 11.30 on 01223 346127. 

Girton Dispensary

For people who live more than a mile, as the crow flies, from the nearest chemist we can dispense the actual medication from our dispensary at Pepys Way in Girton. This includes people who live in the villages of Girton (only those living north of the A14 bridge), Oakington, Dry Drayton and Coton. National legislation prevents us from offering this service to anybody who lives within a mile of their nearest chemist.

If we can dispense your medication from our dispensary in Girton Surgery, there is a delivery service for those who have difficulty getting there for medical reasons funded by the Girton Town Charity.

Our Dispensary Manager is available Monday to Friday 09.00 - 13.00 at the Girton Dispensary to offer advice regarding medication.

Dispensary Times

  • Monday - Friday 08.30 - 13:00
  • Monday afternoon from 15:15 - 18:00

We are committed to providing the best service we can to our patients, and feel that the Dispensary is an extremely important part of this committment to Girton residents. 

When you register with us, you will be told if you are within our dispensing area. 

If we can dispense medication to you, but you are unable to collect your medication from the Girton dispensary within the dispensing hours, please let us know, and we can arrange for you to collect it from Huntingdon Road. 

How much do prescriptions cost?

NHS Prescriptions in England 

There is a charge (the NHS prescription charge) for each item on your prescription.  This is payable to the pharmacy or dispensary on collection of your medication. 

However, in England, around 90% of prescription items are dispensed free.  You may be eligible for free prescriptions are

  • on specific benefits or through the NHS Low Income Scheme
  • are under 16y of age
  • are aged 16-18y and in full time education
  • are aged 60y or more
  • have certain medical conditions and have a medical exemption certificate
  • are pregnant and have a pregnancy exemption certificate, available from your midwife

More information is available from the NHS website or use the eligibilty checker.