Drug shortages

Non-Dispensing Patients (those not using Girton Dispensary)

 

When we prescribe the prescription is sent electronically to the NHS Electronic Prescription Service ("The Spine", A secure service which stores your electronic prescription. From the Spine, it cvan be used by any pharmacy in England.

If you have nominated a pharmacy, they will automatically download the prescription, taking it off the NHS Spine to their own computer system.

If you haven't nominated a pharmacy, the prescription will stay on the Spine until such a time that you go to a pharmacy and ask them to access it.

You can nominate your usual pharmacy by contacting any pharmacy, or by using the NHS app or our online portal.

If your usual pharmacy does not have the medication, they should send the prescription back to the Spine so that you can go to a different pharmacy.

Dispensing Patients (those using Girton Dispensary)

 

Our dispensary team use several different wholesalers.  They rarely find that they cannot obtain your medication.  If there is an issue, they will contact the GP directly and together we will resolve the issue, most likely even before you come to collect the medication.  That is one of the many advantages of using our dispensary if you can.

Click here to find out more about our dispensary.