Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us.  We would be happy to hear from you about things which have worked well, and about areas where we could improve. 

Please email our Operations Manager at

CAPCCG.HuntingdonRoadSurgery@nhs.net

Please note : only use this address to contact our practice management.  Emails may not be read for several days, so if you need medical advice, please contact reception.

Want to make a complaint?

We make every effort to give the best service possible to everyone who contacts us.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact Operations Manager 

CAPCCG.HuntingdonRoadSurgery@nhs.net

01223 364127

It is our usual procedure to investigate what happened and try to draw out any learning points for we can use to improve our service.  Please be aware that unless you say otherwise, where you have named individual(s) the matter will usually be brought to their attention.   

Please note : only use this address to contact our practice management.  Emails may not be read for several days, so if you need medical advice, please contact reception.