What our patients are saying

 

"Thanks for the amazing production that was the vaccination today. It was incredibly efficient, the staff spoke to me as though I was the only patient they had and it was all done very quickly. I am impressed and grateful for all the hard work that must have gone in to getting it all ready." 

 

"Thank you so much for the vaccine yesterday. You were all so organised & so friendly. A great experience. "

 

"I just wanted to say a big thank you.. ..we are all incredibly grateful to you and very much appreciate receiving the Pfizer vaccination. Please also pass on my thanks to all the staff working yesterday (Sunday). The service was friendly, relaxed and professional."

 

"Everyone - from the lady that greeted me in the road, to the people who took my name and checked the register, to the lady who saw me at the rear door, to the office manager who took my details, to you for the injection, and for the aftercare in the waiting room - the whole team needs to be congratulated from start to finish! Absolutely first class- the attention to detail was second to none and I can't thank you enough for the professional service.

 

"Please would you pass on my thanks to everyone involved in the vaccine jabs yesterday.  I was allowed to bring my sister which made it much easier for her as she has been really scared.  It was just an amazingly well-run, well-organised and efficient experience.  I am so grateful.  Thank you all again."

 

"I received the vaccination on Friday 15th January.  I am writing to say how impressive I thought the set-up at 1 Huntingdon Road was. Although the wait in the car park was cold, the atmosphere was positive and cheerful. The people keeping an eye on the queue, taking names, offering to bring chairs if anyone was not comfortable standing for so long, were all friendly and helpful; in fact everyone on the job, both indoors and outdoors, seemed in good spirits as well as very efficient.  I congratulate the practice on such a smooth-running operation, and hope that it continues to go so well." 

 

"A massive thank you to all at the practice for the extra efforts involved in providing the vaccinations. I am particularly appreciative of the efforts being over and above normal duties and at some, very, antisocial times...  I must make special mention of the volunteers, especially but not exclusively those who were outside yesterday in miserably cold weather for a long shift with such good humour. That you have such a group of people coming forward confirms what we all already know - this is a wonderful place to live."

 

"Just to say a big thank you for rolling out the COVID-19 vaccine so promptly. It was all done so efficiently with a very friendly atmosphere; felt like a bit of a party!"

 

"If only all medical treatments and procedures were this well done! Everyone - from the marshals by the bike racks to those monitoring us post-jab - was helpful, knowledgeable and cheerful, despite the freezing cold and patients’ varying mobility. Thank you for this tour de force - an example of how to get things done well in a crisis."

 

"I was super impressed by how well organised and easy it was. Hats off to your team and many thanks for your help in sorting it out."

 

"I would like to take the oppurtunity to thank your team as I know most are volunteers and were incredilbly friendly and helpful throughout."

 

"I just wanted to say a big thank you and congratulations for the way you organised and facilitated the covid vaccination clinic that I attended on Thursday. From the marshals outside, to the admin teams and the doctors and nurses administering the vaccine, everyone was so welcoming and positive. I look forward to receiving my second dose in due course!"

 

"Was straight in and straight out (well 15 mins later) so well run very smooth operation"

To leave feedback

If you would like to leave us feedback about our COVID vaccination clinic, email us at capccg.huntingdonroadsurgery@nhs.net.