Patients' Rights and Responsibilities

You have a right to the best medical attention available according to clinical need. All our patients have the same rights and demand is high. If you make an appointment that you cannot keep PLEASE LET US KNOW so that another patient may benefit.

As responsible employers we have duties to protect our staff in their working environment. Any patient who is abusive - either verbally or physically - to our staff will be removed from our list and the Police informed.

Any questions regarding our surgery policies or procedures should be addressed to the Business Manager, Neil Paterson.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website