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Online Services

Order prescriptions and book appointments using SystmOnline

Once you have registered with reception, and been given a username and password - you will be able to access SystmOnline from this website.

Here you can order prescriptions, book appointments with your Doctor and view your summary care record.

Repeat PrescriptionsManage your Repeat Prescriptions
AppointmentsManage and book appointments
Phone ConsultationsLearn more about and request a Phone Consultation

Contacting the Surgery by Phone - a Polite Notice

We have received a number of comments about the length of time our patients are having to wait on the phone to get through to the surgery.

We have, at our patient's request, removed the 'number of estimated minutes' that you will be in the queue from the answer announcement, as it is impossible to get this absolutely accurate.

We have increased the number of receptionists answering the phones, and do not close the telephone lines at lunchtimes.

The volume of calls into the Practice has increased significantly over the last few weeks, as have the length of telephone conversations we are having due to the necessary information that our team has to confirm, during the pandemic

In addition, we are entering the flu season and the new University term, and we are doing everything possible to keep our patients and our staff safe and well, and maintain the excellent patient care that we are known for

We would ask that you please remain patient Patients.

Thank you

Flu Vaccination Appointments

NOTICE for patients attending one of our weekend flu clinics:

Please do not arrive early for your appointment slot.

Blue Badge Parking Only - there will be no parking in the surgery car park. Please travel on foot, or by public transport wherever possible.

Wear clothing that allows easy access to your arm.

Wear a face covering or mask.

Entry will be through the back door via the car park.

Queueing will be in the car park, socially distanced.

You will be required to use the hand sanitiser when you enter the building.

Please adhere to the advice and guidance given by staff.

Exit promptly through the front door of the surgery - please follow the one way system.

DO NOT ATTEND IF YOU DEVELOP A TEMPERATURE A COUGH OR ANY OTHER COVID SYMPTOMS

https://www.goodsamapp.org/NHSreferral

This link is how you request help from a volunteer - by submitting your first request you will automatically be registered. 

Important information about the coronavirus (COVID-19)

                             With immediate effect for the safety of patients and staff all appointments will be telephone only - if your GP feels you need to be seen face to face, they will arrange that with you.

The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.
 
The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:
• a high temperature or
• a new continuous cough
 
Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.
 
Use the NHS 111 online coronavirus service if:
• you feel you cannot cope with your symptoms at home
• your condition gets worse
• your symptoms do not get better after 7 days
 
Only call 111 if you cannot get help online.
 
Stay At Home advice can be found here.
 
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
 
Information remains subject to regular change and updates. More information can be found on the NHS website here

Delivering the highest quality care to our local community.

WELCOME TO DOCTORLINK

DoctorLink is our new online service where you can undertake a symptom assessment before booking an appointment.

The symptom assessment will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether self care; a pharmacy; a nurse; emergency care or your GP.

If your outcome indicates that an appointment is required at your GP practice, you simply click on the 'request an appointment' button.

Once the request has been submitted, you will be contacted by the Practice Team, to arrange an appointment if appropriate within the identified timeframe (as outlined in the outcome of your symptom checker). 

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment. You will need to register and create an account.

Click here for a Doctorlink Assessment

Doctorlink

Huntingdon Road Surgery is dedicated to offering the highest standards of patient-centred healthcare to the 19,000 + local residents and students we care for in Cambridge.

Our newly developed website is designed for ease of use and clarity, allowing our patients to easily find information about the healthcare services we provide, our opening times and the clinics we offer.

You can now make appointments, order repeat prescriptions and access your medical records through our online service, SystmOnline

 

How To Book an Appointment Online please note - this facility is not currently available

Evening and Weekend AppointmentsExtended Access

Extra Appointments to see a GP or a nurse at weekends and during the evenings are now available to all patients.

Please ask reception for more details.


Pre-Op Tests

Unfortunately we do not process tests the hospital require prior to procedures or relating to attendances at the hospital, eg Urine dip tests, MRSA swabs, some blood tests etc. The Consultant involved in your care remains responsible for ensuring they are done at the hospital.


Please let us know if you can't make your appointment

Patients missing their appointments cost the NHS £1bn last year

If you are unable to attend an appointment that you have booked, please let us know so that we can offer that appointment to someone else that needs it. 


For the latest News and Information, please see the News tab at the top of the page

(Site updated 18/09/2020)

Contact Details

Huntingdon Road Surgery

Contact Telephone

01223 364127
111

Girton Branch Surgery

Contact Telephone

01223 364127
03301 239131
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website