If you wish to make enquiries about administration or non-medical aspects of the practice, please contact the operations manager, Sarah-Jane Cousins, who is interested to hear suggestions about practice services.
Formal Complaints Procedure
If you wish to make a formal complaint about any aspect of your treatment please contact either our operations manager, Sarah-Jane Cousins, or your own doctor.Your complaint will be acknowledged and fully investigated and you will receive a response following the investigations.
The Patient Experience Team at Cambridgeshire and Peterborough Clinical Commissioning Group (Tel 0800 2792535) may be able to assist you.
Making a complaint will in no way affect your future care.