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Noticeboard

Patient Group Meeting

The last Patient Group meeting Carers' Event was on 15th June 2017 at 2pm. 

Sign up for SystmOnline

Registering with SystmOnline allows you to book an appointment with your Doctor online, and order repeat prescriptions. Just pop into reception with a form of identification (passport or drivers licence) and we can sign you up on the spot! You will be given a user name and password and you can login to SystmOnline from our homepage. You will need to wait 24 hours for the registration to be live.

 

DNA Appointments

If you are unable to attend an appointment that you have booked, please let us know so that we can offer that appointment to someone else that needs it.

Practice Management

If you wish to make enquiries about administration or non-medical aspects of the practice, please contact the operations manager, Sarah-Jane Cousins, who is interested to hear suggestions about practice services.

Formal Complaints Procedure

If you wish to make a formal complaint about any aspect of your treatment please contact either our operations manager, Sarah-Jane Cousins, or your own doctor.Your complaint will be acknowledged and fully investigated and you will receive a response following the investigations.

The Patient Experience Team at Cambridgeshire and Peterborough Clinical Commissioning Group (Tel 0800 2792535) may be able to assist you.

Making a complaint will in no way affect your future care.

 
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