Huntingdon Road SurgeryTel: 01223 364127
Girton Branch SurgeryTel: 01223 364127
Patient Group Meeting
The last Patient Group meeting Carers' Event was on 15th June 2017 at 2pm.
Sign up for SystmOnline
Registering with SystmOnline allows you to book an appointment with your Doctor online, and order repeat prescriptions. Just pop into reception with a form of identification (passport or drivers licence) and we can sign you up on the spot! You will be given a user name and password and you can login to SystmOnline from our homepage. You will need to wait 24 hours for the registration to be live.
If you are unable to attend an appointment that you have booked, please let us know so that we can offer that appointment to someone else that needs it.
To request a repeat prescription you can do this:
You can hand in your prescription request at reception, post or fax it to us
For safety reasons we cannot take requests for repeat prescriptions over the telephone.
If you have regular repeat prescriptions, which do not change between your surgery reviews, please do consider requesting a 'batch' of prescriptions. We are strongly encouraged to prescribe one-month supplies of medication at a time by NHS England, to help reduce waste, but if you request a batch of prescriptions you can take these to your usual pharmacy and simply return to collect the next supply of medication when needed. Your pharmacist will remind you when you will be due to order a further prescription.
The prescription will be ready for collection 48 hours, i.e. two working days (excluding weekends and bank holidays) after we receive the request
If you wish to speak to the Prescriptions Clerk on the telephone please call after 11.30am
For further information about how to get your repeat prescriptions please select the "Further information on repeat prescriptions" tab
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Our Pharmacist Susan Marsh is available Monday to Friday 09.00- 13.00 at the Girton Dispensary, to dispense prescriptions and offer advice regarding medication.
Monday - Friday 09.00 - 13:00Monday afternoon from 15:45 - 17:15pm (Pharmacist not available)
We are committed to providing the best service we can to our patients, and feel that the Dispensary is an extremely important part of this committment to Girton residents.
When you register with us, you will be told if you are within our dispensing area.
If we can dispense medication to you, but you are unable to collect your medication from the Girton dispensary within the dispensing hours, please let us know, and we can arrange for you to collect it from Huntingdon Road.
Prescribing medication is an important part of General practice. While this will often happen for a new problem, many people will need to take regular ongoing medication. In this case, your doctor can arrange for you to request repeat prescriptions without needing to make another appointment.
Girton Surgery Dispensary
For people who live more than a mile, as the crow flies, from the nearest chemist we can dispense the actual medication from our dispensary at Pepys Way in Girton. This includes people who live in the villages of Girton (only those living north of the A14 bridge), Oakington, Dry Drayton and Coton. National legislation prevents us from offering this service to anybody who lives within a mile of their nearest chemist. If we can dispense your medication from our dispensary in Girton Surgery, there is a delivery service for those who have difficulty getting there for medical reasons funded by the Girton Town Charity.
If you do take regular medication, which your doctor has authorised, you can order repeat prescriptions or request your medication in a number of ways:
· By completing the repeat slip (i.e. the white right hand side of a prescription, or one of the hand written forms available at the surgery) and putting it in the appropriate box at the surgery, or sending it in by post
· By sending a fax with full details of who you are and what repeat medication you need
· Online via our website – if this is most convenient for you, then please ask one of our receptionists how to register to order repeat prescriptions
You can collect your prescription from the surgery, or if eligible collect the actual medication from our Girton dispensary, after 2 working days. Alternatively, we can post your prescription on to you if you leave a stamped addressed envelope. It is important that everybody is able to get the medication that they need and if there is any difficulty, please contact the surgery and we will do all we can to help you.
We are keen to avoid patients requesting prescriptions by telephone as mistakes can easily be made if the name of the medication requested is not absolutely clear.
Please note that all prescriptions need to be signed by the doctor and we ask patients to allow 2 working days from request of their prescription or medication, to collection.
Please do not wait until you have run out of your medication before your order a new prescription.
We request that all patients on regular medication plan ahead to ensure that they have a sufficient supply to last over holiday periods. This is particularly important over Bank Holidays and at Christmas time when the surgery is closed.
Batch of prescriptions
Doctors are encouraged to generate prescriptions for one month at a time, but if you are on a stable regimen of medication you can ask your doctor to provide a batch of prescriptions to avoid the need for you to frequently ask for a repeat prescription. This batch of prescriptions should be taken to the chemist you normally use, who will then be able to dispense your medication at monthly intervals. Please note that owing to national rules, the Girton surgery dispensary is unable to provide this service.
If you have difficulty getting to the surgery or a chemist
If you have difficulty getting to the surgery or chemist because of medical reasons, many chemists can help with this process. They can make the request for a prescription for you, collect the prescription from the surgery and deliver the medication to you. Please discuss this with your local chemist if this is a service that you need.
It is very important that all prescriptions issued and medications dispensed are carried out accurately and safely. We are lucky to have a committed team to ensure this happens. Susan Marsh is our Pharmacist who manages the dispensary in Girton, supported by our team of dispensers.
If you have any questions regarding obtaining a repeat prescription, please ask at reception or speak to your doctor.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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