We make every effort to give the best service possible to everyone who attends our practice. Please let us know what you think of the surgery, or if you have any comments or suggestions. We want to hear from you.
However, we are aware that things can go wrong resulting in a patient feeling that they have cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact Sarah-Jane Cousins, the Operations Manager, who will deal with your concerns appropriately, or complete the form you can download here.
If you would like to make a Comment/Suggestion/Complaint
You can also discuss any concerns with the Patient Experience Team at CATCH Locality Commissioning Group (contact details on the next tab)